On Dec 17 2015, one of our competitors, Pingdom sent an email like below to its free users.
We are sending you this email to notify you about changes to your free Pingdom account. In an effort to deliver the best products and support for our customers that subscribe to our paid plans, we will no longer provide your existing free plan after January 28, 2016. ……
If you have a free account with Pingdom, your account is now significantly reduced in functionalities (5-min instead of 1-min monitoring interval, no public report etc).
You also cannot get a new free account from Pingdom. Their free plan sign up page now shows a free trial instead.
When you search for free website monitoring service, you may come across companies that offer 50 or even unlimited 5-min tests for free. It might be tempting to sign up with them, but do you really have so many website to monitor? People who sign up often overlook the detail: monitoring interval.
What is Monitoring Interval?
A monitoring service works by checking your website regularly, on a fixed time interval (the monitoring interval). Common monitoring intervals include 1, 2, 3, 5, 10, 15, 30 and 60-min. Between monitoring checks, a monitoring service will not know the status of your website. If you use a long monitoring interval (eg. 60-min), the monitoring service will take a long time to notice a change in your website’s status. It is therefore recommended to use short monitoring interval (eg. 1-min) for critical websites, so that you know within the shortest possible time when an outage occurs. Even for non-critical websites, using 1-min monitoring interval causes no harm.
Get 5 x 1-min Tests for FREE
We design our free plan to benefit the internet community at large. Most people do not have more than 5 websites. What you really need is short monitoring interval (1-min) and reliable outage notifications (which we excel at). Comparing 5-min and 1-min monitoring interval, it is not difficult to see that we check your website 5x more often, and this consumes 5x more system resources. In other words, we care about your website 5x more than our competitors do, even if you only use the free plan.
To bring you better service, we will be performing a major system upgrade. The purpose of the upgrade is to phase out aging hardware & OS, and to increase our system capacity. Service interruption cannot be avoided, but will be minimized as much as possible.
DATE & TIME
Jun 05 2015 09:00 PM (US/Eastern)
2 hours expected (maximum 8 hours if things did not go as planned)
Our website and control panel will be unavailable. Monitoring system will be shut down. There will be a period of no monitoring performed. Outages may not be detected or reported, but no false alarm is expected.
We will take necessary steps to ensure a smooth and speedy upgrade. Any inconvenience is deeply regretted.
If you are a reseller, you can offer affiliate program on your website too (you pay commissions to affiliates at your own cost). To enable affiliate program, login to your reseller control panel and navigate to Reseller -> Marketing.